Last updated: January 07, 2026
Our approach to refunds
Up-Close LLC runs a website focused on sharing inspiration, articles and ideas about nature travel. We do not sell tours, bookings, packages or any kind of services directly through the site. There are no paid subscriptions, no premium content, no tickets and no financial transactions happen here. Because of that most situations that usually require refunds simply do not apply to our website.
When refunds are not applicable
Since the site is free to use and we do not collect payment for access to any content, there is nothing to refund. You can read all the articles, look at the photos and use the information without paying us anything. If you ever thought there was a charge, that would be a mistake, probably from a third party or unrelated service. We do not process credit cards, we do not store payment details and we do not offer any paid features.
Contact us if something feels off
If you have any questions about charges you see somewhere related to travel or wildlife experiences, or if you just want to talk about what you read here, feel free to reach out. Sometimes people confuse our free content with actual tour operators and we are happy to clarify. We can point you in the right direction or explain how things work.
How to get in touch
Up-Close LLC
601 SE Wyoming Blvd
Casper, WY 82609, US
Email: [email protected]
Phone: +1 307-237-2813
We usually reply within a few days. We appreciate you visiting the site and hope the stories spark some great ideas for your next adventure.
Changes to this policy
If we ever add any kind of paid element in the future (which is not planned right now) we will update this policy and post the new version here with a fresh date. Any big changes would also be mentioned on the homepage for a while. For now this policy stays simple because our service is completely free. Thanks for reading.